Siena College ITS FAQ
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Information Technology Services (ITS) has implemented a password management system - known as the Password Reset Portal - which will allow users to reset their own password when they have forgotten it.

Before the Password Reset Portal can be utilized, users must register at the Portal and registration requires enrollment in 2 Factor Authentication (2FA).


Please see instructions for each process below:


REGISTER YOUR ACCOUNT IN THE PASSWORD RESET PORTAL AND ENROLL in MICROSOFT 2FA  (This step will redirect you to Microsoft 2FA enrollment if required)




RESET YOUR PASSWORD (Only click here to set your initial password or if you need to change your password)