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NOTE: The RDP Windows Gateway is for business users only. Needs to be requested from ITS ahead of time.

Pre-Configuration Requirements

  • Contact ITS ahead of time to make sure that you have Remote Desktop access to your office Windows computer and that you are granted access to RDP Gateway.
  • Know your office computer’s asset tag number.
  • Your office computer must be powered on and the sleep settings must be disabled in order for you to connect to it remotely using Remote Desktop.
  • Ensure that the office computer locks after a period of inactivity.

Using the RDP Gateway from Windows

Using the RDP Gateway from a Mac